These features can help with visual, hearing, speech, cognitive, and mobility impairments.
Over the past several years, smartphones have made big leaps in accessibility. Thanks to new technologies and apps, it’s easier than ever for differently abled individuals to use their cell phones. Walmart Family Mobile is committed to making sure those accessible features are available to our customers. If you come across any problems at any point, please let us know by emailing accessibility@tracfone.com or by calling 877-799-9989.
In the meantime, here’s an overview of some of the accessibility options available.
Accessibility features on your phone
While every phone is different, most of them come with built-in disability-friendly settings. One example is something called screen readers. This is something designed to help the visually impaired by reading the phone screen out loud. Instead of having to see or read the screen, users can turn on the screen reader to do it for them. On Apple devices, it’s called VoiceOver. On Android devices, it’s called TalkBack.
This feature comes in handy for texting, calling, emailing, online shopping, using apps, and much more, allowing visually impaired individuals to use their phones in the same ways sighted people do.
But there are many other great accessibility features on phones and they can help with more than just vision. These include:
- Vision: Screen reader, adjustable font/contrast, zoom/magnifier, virtual personal assistance, dictation
- Hearing: Large screen with QWERTY keyboard, TTY devices, Real Time Text (RTT) closed captioning, hearing aid-compatible smartphones
- Cognitive: Simple interfaces, calendars and reminders
- Speech: QWERTY keyboard, gestures, personalize messages, TTY devices, Real Time Text (RTT)
- Mobility and Dexterity: Voice commands, gestures
Not sure about what features are available on your phone? You can find more information on the company’s website: Windows, Apple, Google.
For more assistance
The Walmart Family Mobile Customer Service Center offers special accommodations for anyone with visual, speech, physical, and/or cognitive disabilities. So, if you have any questions about setting up or using your phone, you’re welcome to call 1-877-799-9989.
For local and national directory assistance, you can also dial 411 from any Walmart Family Mobile phone.
Sign up for Walmart Family Mobile
Our non-stop nationwide 4G LTE coverage always keeps you connected.
If you’re looking for a service provider that makes accessibility a priority, switch to Walmart Family Mobile. We have many different types of smartphones available, so you can find one that suits your needs. Shop the selection online now and discover a no-contract service plan that fits your lifestyle and budget. Plans start as low as $24.88/month and come with non-stop nationwide 4G LTE† coverage powered by T-Mobile to always keep you connected.
†To get 4G LTE speed, you must have a 4G LTE capable device and 4G LTE SIM Card. LTE is a trademark of ETSI. Actual availability, coverage and speed may vary. During periods of congestion, Walmart Family Mobile customers may notice reduced speeds vs. T-Mobile customers. Please refer always to the latest Terms and Conditions of Service at MyFamilyMobile.com/termsandconditions.
Your Privacy Choices